In a certain company, for every customer served, an employee gets as many bonus points, as 20% of the number of customers served. On Monday, Tom served 10 customers per hour for 8 hours. How many bonus points did Tom earn that day?
Tom served on Monday to 8 * 10 = <<8*10=80>>80 clients.
So Tom earned 20/100 * 80 = <<20/100*80=16>>16 bonus points.
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